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Our Commitment to Satisfaction

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We want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, we offer a straightforward return process.

Return Timeframe

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• You have 90 days from the date you receive your goods to initiate a return.

• To be eligible for a return, the request must be made within this 90-day period.

Conditions for Return

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To qualify for a refund, please ensure the following conditions are met:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging

• Proof of purchase (like an order number or receipt) is required.

• Damaged or Defective Items: If you receive an item that is damaged or defective upon arrival, please contact us immediately within 7 days of receipt. We will arrange for a return or replacement at no cost to you.

How to Initiate a Return

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1. Contact Us: Please contact our customer support team at MiniKeySight@gmail.com or through our contact form in our store to initiate the return process. Please include your order number and the reason for the return.

2. Return Authorization: We will provide you with instructions on how to return the item, including a return address and potentially a Return Merchandise Authorization (RMA) number. Please do not send items back without contacting us first.

Refund Process

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• Once we receive your returned item and inspect it, we will send you an email to notify you that we have received your returned item.

• We will also notify you of the approval or rejection of your refund based on the condition of the returned item and adherence to this policy.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within some days.

Return Shipping Costs​

•  (Seller Always Pays): We will provide a prepaid shipping label for all eligible returns.

• We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value, as we cannot guarantee that we will receive your returned item.

Late or Missing Refunds

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• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company; it may take some time before your refund is officially posted.

• Next, contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and you still have not received your refund, please contact us at MiniKeySight@gmail.com.

Exchanges

[Optional: Add if you offer exchanges] We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at MiniKeySight and follow the return instructions provided.

Contact Us

If you have any questions about our Refund Policy, please contact us at: MiniKeySight@gmail.com

 

 

 

 

 

 

 

 

 

This policy was last updated on May 5, 2025.

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